CorePilot-Privacy-Policy

Privacy Policy for CorePilot

Effective Date: July 28, 2026

CorePilot (“the App”) is developed to allow authorized organizations to manage, monitor, and control their robots. This Privacy Policy explains what information we collect, how we use it, and the choices available to users.

1. Information We Collect

Account Information

Users do not create accounts themselves. User accounts are created and managed by the user’s organization or employer.

Depending on the organization’s configuration, we may collect:

• Name
• Email address
• User ID
• Organization information
• Role and permissions

This information is used solely for authentication and authorization.

Device Information

The App may collect limited device information, including:

• Device model
• Operating system version
• App version
• Crash logs
• Diagnostic information

This information helps maintain app stability and improve performance.

Robot and Operational Data

While using CorePilot, the App may process:

• Robot status
• Robot location and navigation data
• Maps used for robot navigation
• Task information
• Sensor and telemetry information
• System logs

This information is used exclusively to provide robot management and monitoring features.

2. Permissions

Depending on the features used, the App may request permission to:

• Internet – Communicate securely with backend services and robots.
• Notifications – Notify users about robot status, alerts, and important events.
• Storage – Cache maps or download robot-related resources when necessary.

Permissions are only used for their intended functionality.

3. How We Use Your Information

We use collected information to:

• Authenticate authorized users.
• Manage user access and permissions.
• Connect to robots securely.
• Display robot status and telemetry.
• Manage maps and navigation.
• Improve application performance.
• Detect and resolve technical issues.
• Maintain security and prevent unauthorized access.

4. Data Sharing

We do not sell personal information.

Information may be shared only:

• With the user’s organization.
• With infrastructure providers required to operate the service.
• When required by applicable law.

5. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, disclosure, alteration, or destruction.

6. Data Retention

Information is retained only for as long as necessary to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Organizations may request deletion of user accounts in accordance with their policies.

7. Children’s Privacy

CorePilot is intended for business and enterprise use and is not directed toward children under 13 years of age.

8. Your Rights

Depending on applicable laws and your organization’s policies, you may have the right to:

• Access your information.
• Request correction of inaccurate information.
• Request deletion of your account or personal data through your organization.
• Contact your organization regarding account management.

9. Third-Party Services

CorePilot may use trusted third-party services for infrastructure, analytics, or crash reporting. These providers process data only as necessary to provide their services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when the updated policy is published.

11. Contact Us

If you have any questions regarding this Privacy Policy, please contact:

CorePilot Support

Email: [support@syinro.com]

Website: https://syinro.com